Tempo de espera e duração da consulta médica na região metropolitana de Manaus, Brasil: estudo transversal de base populacional, 2015

Tais Freire Galvão; Gustavo Magno Baldin  Tiguman; Douglas Borges da Costa Filho; Marcus Tolentino  Silva

doi:10.1590/SciELOPreprints.879

##article.authors##

Tais Freire Galvão Universidade Estadual de Campinas https://orcid.org/0000-0003-2072-4834
Gustavo Magno Baldin Tiguman Universidade Estadual de Campinas https://orcid.org/0000-0001-9518-7194
Douglas Borges da Costa Filho Universidade Federal do Amazonas
Marcus Tolentino Silva Universidade de Sorocaba https://orcid.org/0000-0002-7186-9075

DOI:

https://doi.org/10.1590/SciELOPreprints.879

Keywords:

Waiting Lists, Health Services Accessibility, Quality of Health Care, Cross-Sectional Studies, Physicians' Offices

Abstract

Objective. To analyze the waiting time and the duration of medical consultations in Manaus metropolitan region, Brazil. Methods. Cross-sectional study conducted with adults living in the region in 2015. The waiting time for consultation and the duration of the consultation in minutes were self-reported by the participants. The analysis was performed by Tobit regression and weighted by the complex design. Results. 4,001 individuals were interviewed. The average waiting time was 125.4 minutes (95%CI 120.2;130.5), while consultation lasted an average of 52.5 minutes (95%CI 48.0;57.0). Women, poor people, low-educated people, indigenous individuals, countryside residents, people without health insurance, and individuals consulted by gynecologists waited longer for the consultation (p <0.05). Consultation time was shorter with non-white people, with poor health status and with health insurance (p <0.05). Conclusion. The length of the medical consultation was on average half the waiting time. Social inequalities were observed in these times.