DOI of the published article https://doi.org/10.5123/S1679-49742020000400014
Waiting time and medical consultation length in Manaus metropolitan region, Brazil: a cross-sectional, population-based study, 2015
Keywords:Waiting Lists, Health Services Accessibility, Quality of Health Care, Cross-Sectional Studies, Physicians' Offices
Objective. To analyze the waiting time and the duration of medical consultations in Manaus metropolitan region, Brazil. Methods. Cross-sectional study conducted with adults living in the region in 2015. The waiting time for consultation and the duration of the consultation in minutes were self-reported by the participants. The analysis was performed by Tobit regression and weighted by the complex design. Results. 4,001 individuals were interviewed. The average waiting time was 125.4 minutes (95%CI 120.2;130.5), while consultation lasted an average of 52.5 minutes (95%CI 48.0;57.0). Women, poor people, low-educated people, indigenous individuals, countryside residents, people without health insurance, and individuals consulted by gynecologists waited longer for the consultation (p <0.05). Consultation time was shorter with non-white people, with poor health status and with health insurance (p <0.05). Conclusion. The length of the medical consultation was on average half the waiting time. Social inequalities were observed in these times.
Copyright (c) 2020 Tais Freire Galvão, Gustavo Magno Baldin Tiguman, Douglas Borges da Costa Filho, Marcus Tolentino Silva
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