PRINCIPLES AND VALUES OF EXPERTS WHICH SUSTAIN THE PRACTICES IN MATRIX SUPPORT IN MENTAL HEALTH

Abstract

The research aimed to identify the principles and values that support matrix support in mental health in Primary Health Care. It reports a qualitative study, done with matrix supporters in mental health, from metropolitan region in Porto Alegre, Brazil. The instruments used were semi-structured interviews and a focus group. For data treatment, content analysis was used in the thematic modality. Results show that the principles which justify the practices are guided by the wish to work in a community, shared responsibility, communication skills, care for people’s lives and the development of a symbolic network mediated by bonds. Values that support the work process are based on care, on availability to interact and on dialogic communication. It may be concluded that personal and professional principles and values constitute the core that supports everyday practices.