ASSESSMENT OF SATISFACTION IN EMERGENCY REMOTE TEACHING FROM THE STUDENT PERSPECTIVE

Abstract

Due to the SARS-CoV-2 pandemic, the Federal University of Minas Gerais (UFMG) established Emergency Remote Education (ERE) in July 2020, with the purpose of continuing the first semester of classes at the institution.  Considering the adaptive period, the goal was to evaluate the satisfaction of the students studying Pharmacy with ERE, focusing on the learning process.  Data collection was carried out through a virtual platform, with a questionnaire addressing sociodemographic data, lifestyle habits and the teaching-learning process. Data were analyzed using simple linear regression and the CART technique. The profile of the responding students was mainly characterized by women and students from the undergraduate professional cycle (above the 5th period). The average general satisfaction  with the teaching of students was 3.12 (on a scale that ranged from 1 to 5), showing an inverse correlation with learning in the professional cycle of the course (p<0.000).  Only 3.1% of students who indicated “none or little learning” rated having maximum satisfaction with the ERE. There was low satisfaction with the quality of practical classes (3.06), revealing the limitation of the ERE for the development of courses with content as practical as that of Pharmacy Finally, great satisfaction is observed for factors related to the didactics and methodology of the professor, showing their engagement and dedication with the ERE, despite the difficulties for its establishment.